Introduction and Acceptance of the Terms and Conditions
Welcome to Qatar Online Gaming Store gamerzoneme.com (“Site”). The site is owned by Gamer Zone WLL, a limited liability company registered in the State of Qatar (“we”, “our” or “us”).
Your access or use of gamezoneme.com indicates your understands and agree our policy and Terms and Condition.
Using or browsing site will constitute that you acceptant Gamer Zone Terms and Conditions. If you do not agree to abide by these terms, please do not enter the Site.
Access to the Website
We work hard to ensure the Website is always up and available, but we can’t guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.
Parts of the Website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst keeping them private to you. To do this, as part of our security procedures, we require you to register an account with site by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party and only using site in person. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password.
Site takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.
The prices indicated on site are shown in Qatar Rial and extra charges might apply for delivery. The delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment, but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.
We will always endeavor to fulfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 10 working days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. We will refund the shipping fees for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement, and then wish to return it to us in the conditions outlined under Right of Return, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.
Site currently offers payment gateway to pay for your order using Sadad Payment Gateway of Qatar. These payment options use advanced SSL encryption to keep your transaction secure and do not cost you anything to use (Site is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with these Merchants to use these methods of payments. Please refer to Sadad Payment Gateway Policy for full terms and conditions of use.
Your order will be delivered to the shipping address you indicated when your order was placed. The products bought on site will be delivered to one address in Qatar. We do not deliver out side Qatar Site does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place.
Right of Return
Site allows you 15 days to return a product that you are not satisfied with (based on the conditions). Your right of return starts from the moment your order is delivered. You can return the product to us within this time frame, at your own expense, with your invoice and a completed and signed returns coupon. We request that you send us the merchandise by visiting our store location in Qatar Shipping fees remain the customer’s responsibility.
The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded. The deadlines mentioned above are effective from the date of receipt of the order.
Privacy and protection of personal data
The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions. You have the permanent right to access and rectify all the information that concerns you.
You can at any time make a request to Site to find out what personal information we hold concerning you. You may at any time, and by request, modify this information.</p>
Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.
All the content on the website (illustrations, texts, names, brand names, images and videos) is the property of Gamer Zone WLL. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorization by Gamer Zone . All information, content and files is protected by International law concerning intellectual ownership and copyright. Company cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code. Company will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.
Cancellation of order
In case you would like to cancel your order kindly send us an email to firstname.lastname@example.org or call us to the number mentioned in the contact us pages website within 12 hours of your order confirmation. If your order is not shipped we will cancel the order and will process refund. Refund will take 10 business days to process and up to 30 Days to reflect in your credit card. This will depend on the delays in the bank.
Consoles (Hardware), Games (Software), accessories and subscription cards do not carry any warranty. However, some Accessories & Console (Hardware) have different warranty conditions depending on the manufacturer only if mentioned on the products page. In case of warranty claim the customer can contact our customer service team on email@example.com
The warranty covered only in Qatar and subject to availability of the product in case of replacement.
Waiver and Severability
Any failure of Company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Gamer Zone, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
Feedback & Comments
Any opinions left on the Website by Gamer Zone customers are screened and moderated by the Gamer Zone representative . If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…), Gamer Zone reserves the right to refuse or modify it.
Termination of Usage
We may terminate your access or suspend your right to access to all or part of the site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law, is in breach of these Terms and Conditions or is harmful to the interests of other users, associates, or the company itself. In addition, we reserve the right to refuse an order from any customer in our sole discretion.